Frequently Asked Questions
Service & Contact
Do you have any questions, or are you looking for more product information? Try our search help tool, which will bring up possible answers to your questions or concerns. Can’t find an answer to your question? Get in touch with us using the contact form. We’ll get back to you as soon as possible.
FAQ?
Do you have any questions, or are you looking for more product information? We have set up a search tool that will show you possible answers to your question or concern. Can’t find an answer to your question? Get in touch with us using the contact form. We’ll get back to you as soon as possible.
Complaint?
Our top priority is to provide you with perfect photo products. If you are not happy with your product, we are there for you. With the new ifolor satisfaction guarantee.
Order Tracking?
Here you can check your order status and track your package as soon as the tracking number is available. You will find the link further down, it can take up to 48 hours to see the active link.
If your order includes multiple products, your order may be shipped in multiple packages and be delivered on different days. Delivery times vary by product. More information.
Payment Methods?
You have the following options for paying your invoices:
Payment by TWINT
Payment by Credit Card
Payment by Paypal
Payment by Invoice
Payment by PostFinance
Delivery Times?
incl. Shipping by Post
Have additional questions?
We’re here to help. Let’s talk.
Let`s Talk
Contact Us
We`d love to hear from you. We`re here to answer your questions and listen to your suggestions.